Avail vs. Innago: Which Property Management Software Fits Your Rental Portfolio?
Avail and Innago are both rental property management platforms that help landlords automate various workflows, create a trackable system, and save time without a property manager. Each platform offers core digital management tools covering everything from listing syndication to tenant screening, lease signing, and rent collection.
In this article, we cover total cost structures, feature-by-feature breakdowns across the entire rental lifecycle, tenant-facing payment options, and clear recommendations tailored to your specific landlord persona.
How Do Avail And Innago Compare?
Avail and Innago both deliver end-to-end management systems tailored for DIY landlords managing small-to-midsize portfolios. While Innago centers its appeal around a zero-cost model for landlords, Avail is an end-to-end rental property management solution that offers tools for rental listings, applications, leases, payments, maintenance, and accounting for free.
| Feature / Dimension | Avail (Part of Realtor.com®) | Innago |
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| Target Audience |
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| Subscription Options |
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| Network Advantage & Tools |
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| Listing Syndication |
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| Rental Applications & Screening |
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| State-Specific Leases & E-Sign |
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| Property Accounting & Financials |
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| Rent Collection & Payment Methods |
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| Renter Tools & Credit Reporting |
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| Maintenance Tracking |
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| Rent Price Tools & Analysis |
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Pricing Breakdown: Freemium Per-Unit Vs. Fee-Shifting Models
Evaluating property management software pricing requires looking beyond advertised subscription fees to see how transaction costs affect both you and your tenants.
Avail’s Per-Unit Pricing Model
Avail features a clear, two-tier freemium model:
- Unlimited ($0/unit/month): Includes essential property management tools such as syndication to over 18+ rental listing sites, tenant screening (rental applications and screening reports), state-specific leases, maintenance request management, and automated rent collection for free. On Unlimited, tenants pay $2.50 per ACH payment.
- Unlimited Plus ($9/unit/month): Unlocks additional flexibility and time-saving features, including waived tenant ACH transaction fees, FastPay next business day deposits, custom lease clauses, reusable agreement templates, custom application fields, a dedicated property site, and expedited customer support.
Screening report fees can either be covered by the landlord or passed to applicants, and payment processing includes 3.5% for credit/debit cards alongside ACH transfer fees. Avail gives you the option to remove tenant ACH payment fees completely with the Unlimited Plus upgrade.
Innago’s Fee-Shifting Model
Innago keeps software costs at $0 for property owners by passing processing fees to tenants and applicants:
- Landlord Base Subscription ($0/month): Gives you access to syndication tools, custom lease uploading, screening requests, and online rent collection with no monthly account fee.
- Transactional and Add-On Costs: Tenants incur a $2.00 fee per ACH transfer and about 3% on credit card transactions. Prospective tenants cover screening fees between $30 and $45 depending on the selected reports.
Feature-By-Feature Breakdown For Small Landlords
Listing Syndication And Lead Generation
Reaching qualified prospective tenants quickly minimizes expensive vacancy periods.
Avail: Syndicates your property listings to 18+ top rental platforms, including Realtor.com, Zumper, Rent.com, and ApartmentGuide.com. You can leverage Promoted Listings to position your rental units at the top of partner search results to increase reach up to 10x. Furthermore, prospective renters can apply directly through Realtor.com via “Apply Now” integration, completing applications 1.75x faster than standard leads.
Innago: Syndicates your rental listings across major syndication networks, including Zillow, Realtor.com, Trulia, HotPads, and RentPath sites. While it reaches broad audience channels, it lacks direct application integrations with search partners like Realtor.com.
Rental Applications And Screening Reports
Evaluating applicant qualifications reliably protects your property income and reduces eviction risks.
Avail: Collects standardized online applications featuring detailed residence histories, employment details, and income information. Easily request comprehensive TransUnion-powered screening packages covering credit history, nationwide criminal background checks, and eviction records. You decide which screening reports to request and can either pass the fee to the applicant or cover it yourself; exact report costs vary based on state laws and selected packages. If you upgrade to Unlimited Plus, you can add custom questions to tailor applications to your specific property requirements.
Innago: Collects online applications and allows you to customize form fields. Applicant screening reports range from $30 for basic credit checks to $45 for comprehensive credit, criminal, and eviction packages, charged directly to applicants.
State-Specific Lease Agreements And Legal Compliance
Executing legally binding, state-compliant lease documents represents a crucial operational requirement when self-managing your rentals.
Avail: Provides lawyer-reviewed, state-specific lease agreement templates on all plans, including the free Unlimited tier. Templates automatically incorporate state-required legal disclosures and clauses. On the Unlimited Plus plan, you can add custom clauses and create reusable lease templates. If you have an existing template you’d like to use, you can upload this to your dashboard to sign online for free.
Innago: Provides a document builder allowing you to upload custom lease templates, add signable fields, and request digital signatures. However, Innago relies heavily on user-provided lease documents rather than providing built-in, lawyer-reviewed state-specific templates out of the box.
Maintenance Tracking And Contractor Coordination
Streamlining repair requests keeps your properties in optimal condition and maintains tenant satisfaction.
Avail: Provides centralized maintenance tracking on all tiers, allowing your tenants to submit repair requests with photos and descriptions. You can message tenants directly within the app, log repair costs, attach invoices, and automatically sync expenses into your accounting records.
Innago: Includes maintenance ticket management where tenants submit requests with photos and video clips. You can assign tickets to third-party contractors and track repair statuses through the portal.
Income And Expense Tracking And Financial Reporting
Tracking income and expenses across multiple units maintains clear financial organization and simplifies tax preparation.
Avail: Automatically syncs logged rent payments, fee assessments, and maintenance costs into an integrated accounting dashboard. You can track financial performance by unit, export clean transaction logs, and generate necessary tax documents like Form 1099-K.
Innago: Provides built-in income and expense tracking where you can log custom financial entries, attach receipts, and export basic financial reports for tax time.
Rent Price Tools And Rental Market Insights
Pricing your rental property accurately balances maximizing your rental income with avoiding extended vacancies.
Avail: Generates a dedicated Rental Analysis report detailing local market comps, historical price trends, and area rental demand metrics. You can also use the Rental Property Calculator to calculate Cap Rate, Cash-on-Cash Return, GRM, and IRR in minutes.
Innago: Offers basic market rent estimates, though comprehensive market insights often require external research or third-party reporting tools.
Renter Tools: CreditBoost, Autopay, And On-Time Payment Incentives
Providing value-added features for your renters encourages on-time payments and improves tenant retention.
Avail: Features CreditBoost, allowing your tenants to report their on-time rent payments to TransUnion for $3.95 per month to build their FICO 9, FICO XD, and VantageScore credit scores. Your tenants can also enable Autopay to schedule recurring automatic monthly withdrawals, ensuring rent is paid on time every month.
Innago: Allows tenants to schedule recurring rent payments and set up automated payment reminders, with credit reporting features supported through partner services.
Payment Fees And Deposit Speeds Compared
Avail: Supports automated recurring Autopay, scheduled rent reminders, automated late fee rules, and custom fee additions like pet rent or move-in charges. On the free plan, tenant ACH payments cost $2.50 per transaction, whereas ACH fees are completely waived ($0) for your tenants when you upgrade to Unlimited Plus. Credit and debit card transactions carry a 3.5% processing fee on all tiers. Standard processing delivers payments in 2–3 business days, while FastPay (available on Unlimited Plus) accelerates processing, delivering rent deposits to your bank account as soon as the next business day.
Innago: Charges tenants $2.00 per ACH transfer across all accounts. Credit card processing costs tenants 3% per transaction. Standard payouts take 3–5 business days, with expedited options subject to account verification.
Frequently Asked Questions: Avail vs. Innago
Is Avail Or Innago Better For Landlords With Only One Or Two Rentals?
When managing one or two units, you typically need software that minimizes overhead while providing legal compliance and smooth payment operations. Key features to prioritize include state-specific, lawyer-reviewed lease templates, digital e-signatures, and automated rent collection.
Look for the option that offers comprehensive free tiers with built-in legal templates that reduce your start-up costs.
How Does Avail’s Pricing Compare To Innago As Your Portfolio Grows?
With Avail, you can start on the free Unlimited plan ($0/unit/month) for core management features with a $2.50 tenant ACH fee, or upgrade to Unlimited Plus ($9/unit/month) to waive tenant ACH fees, access FastPay next-day deposits, create custom lease clauses, and use custom application fields.
In contrast, Innago uses a fee-shifting model with a $0 base subscription for landlords, regardless of your unit count. Instead of charging a monthly subscription, Innago passes costs directly to tenants and applicants, charging $2.00 per ACH transfer, around 3% for credit card payments, and $30 to $45 for screening reports.
Choosing between them depends on whether you prefer paying a predictable per-unit fee for premium perks or shifting all transaction costs to your renters.
How Do Rent Collection Fees Work On Avail Vs. Innago, Including ACH Transfer Costs?
Rent collection fee structures vary significantly between platforms. Standard ACH bank transfers generally carry a fee between $2.00 and $2.50 per transaction paid by the tenant on basic plans, which may be waived under premium subscription tiers.
Credit card payments across most property management platforms incur standard processing fees ranging from 3.0% to 3.5% per transaction.
Which Platform Offers Better Lease Creation Tools And State-Specific Templates?
When evaluating lease creation tools for your rental portfolio, you’ll find distinct approaches between Avail and Innago.
Avail provides lawyer-reviewed, state-specific lease templates that automatically incorporate local legal disclosures, allowing you to customize clauses, upload existing documents, and collect digital signatures.
Innago focuses on a flexible document builder where you can upload your own lease agreements, add signature fields, and send them for e-signature, though it relies more on your provided templates rather than offering ready-made, state-compliant leases out of the box.
Simplify Your Rental Business With Avail
Managing rental properties does not have to be overwhelming or costly. Avail gives you the specialized tools, state-specific legal protections, and automated payment systems needed to save time and manage your properties with confidence.
Create a free Avail account today to list your rental, screen prospective tenants, and collect rent online effortlessly.
- Advertise your rental online
- Collect rent online and more
- Access lawyer-reviewed lease agreements